Systems & Data Backup

🌐 Overview

This service provides comprehensive protection against data loss, corruption, and disaster scenarios for Laurentian servers, applications and Google Workspace. This service manages the lifecycle of data safety, including the configuration of automated backup schedules, retention policies, and the execution of file or full-system restorations upon request.

Who can use this service?	Employees System Administrators Application Owners
Why use this service?	Request restoration of files/emails Request restoration of application/data
What if I have issue with the service?	see Need Help below.

Timelines

Initial Response	4 hours
Time to resolution	1 Business day

⚡ Quick Actions

Raise a support request here: https://laurentian.atlassian.net/servicedesk/customer/portal/5/group/58/create/212

Need help?

Contact the Service Desk online

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