Identity Management (Active Directory, Microsoft Entra ID)
🌐 Overview
Managed by the Operations team, this service oversees the lifecycle of digital identities for every student, faculty member, and staff entering the university ecosystem. We handle the creation, modification, and de-provisioning of your unique user accounts, ensuring that you have the correct access privileges for email, the Learning Management System (LMS), and library resources based on your role. This service acts as the gatekeeper for campus security, ensuring that onboarding for new hires and freshmen is seamless, while revoking access promptly upon graduation or departure to protect institutional data.
Who can use this service? |
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What if I have issue with the service? | see Need Help below. |
Timelines
Initial Response | 1 Business day |
Time to resolution | 3 Business days |
⚡ Quick Actions
Raise a support request here: https://laurentian.atlassian.net/servicedesk/customer/portal/5/group/58/create/212
Need help?
Contact the Service Desk online
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