24/7 Monitoring

24/7 Monitoring

🌐 Overview

This service provides proactive, round-the-clock surveillance of all logins to university systems to detect and block suspicious activity before it becomes a breach. We monitor authentication logs for anomalies—such as "impossible travel" logins or repeated failed access attempts—to immediately identify and secure compromised student, faculty, or staff accounts. This service is essential for protecting the integrity of academic records and sensitive research data, ensuring that only authorized individuals can access our digital campus resources at any time of day or night.

Who can use this service?

  • Employees

  • Students

  • Contractors

What if I have issue with the service?

see Need Help below.

Timelines

Initial Response

1 Business day

Time to resolution

3 Business days

Need help?

Contact the Service Desk online

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