24/7 Monitoring
🌐 Overview
This service provides proactive, round-the-clock surveillance of all logins to university systems to detect and block suspicious activity before it becomes a breach. We monitor authentication logs for anomalies—such as "impossible travel" logins or repeated failed access attempts—to immediately identify and secure compromised student, faculty, or staff accounts. This service is essential for protecting the integrity of academic records and sensitive research data, ensuring that only authorized individuals can access our digital campus resources at any time of day or night.
Who can use this service? |
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What if I have issue with the service? | see Need Help below. |
Timelines
Initial Response | 1 Business day |
Time to resolution | 3 Business days |
⚡ Quick Actions
Raise a support request here: https://laurentian.atlassian.net/servicedesk/customer/portal/5/group/58/create/212
Need help?
Contact the Service Desk online
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