Data Center Servers Monitoring (Qualys, SentinelOne)
🌐 Overview
Designed for system administrators and research leads, this service provides 24/7 automated surveillance of the physical and virtual servers housed within the university’s central data facility. We track real-time health metrics—including CPU load, storage capacity, and memory usage—alongside environmental factors like temperature and power stability to detect potential failures before they impact campus operations. This proactive oversight is essential for safeguarding the availability of the Learning Management System (LMS), student records, and research computing clusters, ensuring that academic activity continues without interruption.
Who can use this service? |
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What if I have issue with the service? | see Need Help below. |
Timelines
Initial Response | 1 Business day |
Time to resolution | 3 Business days |
⚡ Quick Actions
Raise a support request here: https://laurentian.atlassian.net/servicedesk/customer/portal/5/group/58/create/212
Need help?
Contact the Service Desk online
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