Data Center Servers Monitoring (Qualys, SentinelOne)

Data Center Servers Monitoring (Qualys, SentinelOne)

🌐 Overview

Designed for system administrators and research leads, this service provides 24/7 automated surveillance of the physical and virtual servers housed within the university’s central data facility. We track real-time health metrics—including CPU load, storage capacity, and memory usage—alongside environmental factors like temperature and power stability to detect potential failures before they impact campus operations. This proactive oversight is essential for safeguarding the availability of the Learning Management System (LMS), student records, and research computing clusters, ensuring that academic activity continues without interruption.

Who can use this service?

  • Employees

  • Students

  • Contractors

What if I have issue with the service?

see Need Help below.

Timelines

Initial Response

1 Business day

Time to resolution

3 Business days

Need help?

Contact the Service Desk online

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