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Network Hardware Management (Servers, Cabling, Routers, Switches etc…)

Network Hardware Management (Servers, Cabling, Routers, Switches etc…)

🌐 Overview

This service covers the complete lifecycle of the physical equipment powering the university's data network, from the core data center to the wall jacks in residence halls and classrooms. We handle the procurement, installation, and repair of servers, routers, switches, and the fiber or copper cabling that connects them, ensuring the physical backbone of our campus remains resilient.

Who can use this service?

  • Network and Operations Administrators

Which areas are covered?

  • Main Campus Offices and Labs

  • Downtown MSOA Campus Offices and Labs

  • Residences

Which areas are not covered?

  • None IT devices.

  • Please submit Equipment Purchase request for Research or other computing equipment.

What if I have issue with the service?

Timelines

Time to resolution

4 Hours

⚡ Quick Actions

Raise a support request here: https://laurentian.atlassian.net/servicedesk/customer/portal/5/group/59/create/219

Need help?

Contact the Service Desk online

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