Systems Maintenance (Patches, Upgrades, Hardware evergreening)
🌐 Overview
Designed for infrastructure managers and system owners, this service manages the lifecycle health and security of your IT assets through scheduled patching, software upgrades, and hardware refreshing (evergreening). We coordinate regular maintenance windows to apply critical security updates, upgrade operating systems to supported versions, and replace aging physical servers before they reach end-of-life. By proactively managing these updates, we ensure your environment remains compliant, secure from vulnerabilities, and performant, all while minimizing unplanned downtime and mitigating technical debt.
Who can use this service? |
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What if I have issue with the service? | see Need Help below. |
Timelines
Initial Response | 1 Business day |
Time to resolution | 3 Business days |
⚡ Quick Actions
Raise a support request here: https://laurentian.atlassian.net/servicedesk/customer/portal/5/group/58/create/212
Need help?
Contact the Service Desk online
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