Systems Maintenance (Patches, Upgrades, Hardware evergreening)

Systems Maintenance (Patches, Upgrades, Hardware evergreening)

🌐 Overview

Designed for infrastructure managers and system owners, this service manages the lifecycle health and security of your IT assets through scheduled patching, software upgrades, and hardware refreshing (evergreening). We coordinate regular maintenance windows to apply critical security updates, upgrade operating systems to supported versions, and replace aging physical servers before they reach end-of-life. By proactively managing these updates, we ensure your environment remains compliant, secure from vulnerabilities, and performant, all while minimizing unplanned downtime and mitigating technical debt.

Who can use this service?

  • Employees

  • Students

  • Contractors

What if I have issue with the service?

see Need Help below.

Timelines

Initial Response

1 Business day

Time to resolution

3 Business days

Need help?

Contact the Service Desk online

Article feedback

If you’d like to share any feedback about this article, please let us know