Applications Setup, Configuration and Maintenance
🌐 Overview
Ellucian Colleague,
Brightspace D2L
Others…
Directed at application owners and academic leads, this service provides broad technical support for major enterprise applications, including the Learning Management System (D2L) and ERP integrations. We assist with initial setup, version upgrades, and backend troubleshooting to ensure software compatibility across the university network. By managing the lifecycle of these critical tools, we ensure the digital environment remains stable for teaching, learning, and administration.
Who can use this service? |
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What if I have issue with the service? | see Need Help below. |
Timelines
Initial Response | 1 Business day |
Time to resolution | 3 Business days |
⚡ Quick Actions
Raise a support request here: https://laurentian.atlassian.net/servicedesk/customer/portal/5/group/58/create/212
Need help?
Contact the Service Desk online
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