Patch Cadence (Qualys)

Patch Cadence (Qualys)

🌐 Overview

Directed at system administrators, lab coordinators, and research faculty, this service establishes the predictable schedule for applying security updates and software patches to university infrastructure. We align our maintenance windows—typically occurring shortly after industry-standard release cycles like "Patch Tuesday"—to minimize disruption to the academic calendar and exam periods. By adhering to this cadence, we ensure campus systems remain compliant and secure against vulnerabilities, while offering a formal process to request deferrals for critical, long-running research experiments or sensitive instructional times.

Who can use this service?

  • Employees

  • Students

  • Contractors

What if I have issue with the service?

see Need Help below.

Timelines

Initial Response

1 Business day

Time to resolution

3 Business days

Need help?

Contact the Service Desk online

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