Patch Cadence (Qualys)
🌐 Overview
Directed at system administrators, lab coordinators, and research faculty, this service establishes the predictable schedule for applying security updates and software patches to university infrastructure. We align our maintenance windows—typically occurring shortly after industry-standard release cycles like "Patch Tuesday"—to minimize disruption to the academic calendar and exam periods. By adhering to this cadence, we ensure campus systems remain compliant and secure against vulnerabilities, while offering a formal process to request deferrals for critical, long-running research experiments or sensitive instructional times.
Who can use this service? |
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What if I have issue with the service? | see Need Help below. |
Timelines
Initial Response | 1 Business day |
Time to resolution | 3 Business days |
⚡ Quick Actions
Raise a support request here: https://laurentian.atlassian.net/servicedesk/customer/portal/5/group/58/create/212
Need help?
Contact the Service Desk online
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