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Collaboration Equipment Consulting, Purchasing and Setup

Collaboration Equipment Consulting, Purchasing and Setup

🌐 Overview

The Collaboration Equipment Consulting, Purchasing, and Setup service provides expert guidance for selecting, acquiring, and configuring audio-visual (AV) tools to support effective communication and collaboration.

Whether you need a basic webcam and headset for individual use or a fully equipped hybrid meeting space with advanced cameras and microphone arrays, this service ensures you receive compatible, high-quality equipment that is properly installed and optimized for performance.

Why use this service?

 

  • You need help selecting the right AV equipment for your workspace or meeting room.

  • You are setting up a hybrid or conference room environment.

  • You want to ensure compatibility with collaboration platforms (e.g., video conferencing tools).

  • You need assistance with purchasing and installation of equipment.

Who can use this service?

  • Employees

  • Faculty

  • Researchers

Who can not use this service?

 

  • Personal equipment purchases not related to university business.

  • Requests outside supported procurement or AV standards.

How do I use this service?

 

  • Submit a request outlining your requirements (workspace type, number of users, use case).

  • Consult with the team to determine appropriate equipment and setup.

  • Receive recommendations and approved purchasing options.

  • Schedule installation and configuration (if required).

What if I have issue with the service?

see Need Help below.

Timelines

Initial Response

1 Business day

Time to resolution

Depends on complexity and installation timelines

🔄 What to expect (process)

  1. Request submission
    You submit a request describing your collaboration or AV equipment needs.

  2. Consultation and assessment
    The team evaluates your requirements, space, and intended use.

  3. Recommendation and approval
    Suitable equipment options are proposed and aligned with procurement standards.

  4. Procurement and setup
    Equipment is ordered, installed, and configured as needed.

  5. Testing and handover
    The setup is tested, and guidance is provided to ensure proper usage.

  6. Confirmation and closure
    Once everything is operational, the request is completed and documented.

⚡ Quick Actions

Raise a support request here: Equipment Request

Need help?

Contact the Service Desk online

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