Analog telephone services

🌐 Overview

This service covers the installation, repair, and relocation for devices that require physical copper-lines. It is specifically intended for critical infrastructure—such as elevator phones, emergency safety lines, and fax terminals—where digital VoIP solutions are not suitable.

Why use this service?	New or relocating security devices New or relocating infrastructure devices
Who can use this service?	Facilities Department Security Department
What if I have issue with the service?	see Need Help below.

Timelines

Initial Response	1 Business day
Time to resolution	Dependent on external contractor.

⚡ Quick Actions

Raise a support request here: https://laurentian.atlassian.net/servicedesk/customer/portal/5/group/58/create/212

Need help?

Contact the Service Desk online

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